R2B Buyer Protection - Race2Buy e-Mall

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R2B Buyer Protection

What is R2B Buyer Protection?

R2B Buyer Protection is our guarantee to you that every transaction you make on Race2Buy.com is completely secure. Race2Buy.com Buyer Protection consists of 4 parts:

1. Privacy Protection

Pay securely online without worrying that your credit card details and personal details will be exposed.

2. Payment Protection

Your payment is only released to the seller after you confirm* satisfactory delivery of your purchase.

3. Delivery Guarantee


If you do not receive your purchase within 60 days*a full refund will be offered. Full refunds are not available if your order was not delivered due to factors within your control, e.g. if you refuse customs clearance.

4. File a complaint and claim form

Race2Buy.com has a comprehensive customer complaint and claim process that protects you when you are unhappy with your purchases.

*In exceptional circumstances outside the control of Race2Buy.com, we reserve the right to ask you to wait longer than 60 days for your purchase.

When am I protected by R2B Buyer Protection?
When the item you ordered did not arrive.
When the item you received was not as described.

What transactions are eligible for R2B Buyer Protection?
All transactions on Race2Buy.com adhere to our Transaction Services Agreement.
Every payment made on Race2Buy.com is covered by R2B Buyer Protection.

What payment methods are accepted on Race2Buy.com?
Visa
MasterCard
American Express
Paypal
Discover
JCB
Debit cards
Diner's Club and EnRoute.
More payment options will be available on Race2Buy.com in the future.

With R2B Buyer Protection, you will be able to shop on our Race2Buy.com e-Mall safely and comfortable. Thank you!

RACE2BUY IS AN EXTRAORDINARY SHOPPING PLATFORM
Race2Buy Malaysia is an extraordinary shopping platform that provides incredible deals. We offer convenience at its best by delivering quality products at affordable prices. All payments are professionally secured. Best of all, there is an endless cash reward to our beloved customers.

RACE2BUY SOURCES FROM TRUSTWORTHY MANUFACTURERS AND SUPPLIERS
All products sold at Race2Buy are carefully scrutinized by our professional marketing team. Evaluations will be done on the pricing of the products to ensure that buyers are able to purchase products with the finest quality with the most affordable prices.

RACE2BUY HAS RESILIENT CORE VALUES
Nothing is more rewarding than satisfying customers’ needs. Your satisfaction is our No.1 Priority.  

RACE2BUY HAS EXCELLENT TEAMWORK
Dynamic team that complements each other, thus forging an excellent group that work synergistically to achieve nearly impossible dreams. Every members are extremely diverse in nature with fascinating business integrating skills.

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